Steep connects to your database to access the data you need for metrics and analysis. To power the app, Steep constructs SQL-queries based on your metrics definitions, and runs them in your connected database. The aggregated results are sent back to the app for visualization and analysis.
Steep caches query results in the client to provide a snappy experience and not overload your database. Query results are also cached using the built-in cache in your database, making the service even more scalable. Steep does not cache any query results in the backend for security reasons, only in the clients.
You may cancel your Business Plan subscription at any time. When you cancel your plan you will be charged for the current monthly billing period at the end of the period. You will be able to use Steep fully until the billing period ends.
To cancel a Steep Business Plan subscription you need to be an admin of your Steep workspace.
You get even more details on our Help center